Last updated: 29 September 2026

At Rovelliq, we work with fulfilment and logistics partners to deliver your orders efficiently.

Depending on the product and available stock, orders may be shipped from fulfilment warehouses in the European Union, United Kingdom, United States or other available locations.

Order Processing

Most orders placed before 23:59 (GMT+2) are processed and dispatched on the next business day.

Some products may require additional processing time, particularly products that are made to order. Where applicable, this will be indicated on the relevant product or brand information.

Once your order has been dispatched, tracking information will be provided where tracking is available.

UK Delivery

Most orders delivered to the United Kingdom are estimated to arrive within:

4–8 business days

Delivery times are estimates and may vary depending on the product, fulfilment location, carrier and destination.

Orders dispatched from UK warehouses may have different delivery times from orders dispatched from EU warehouses.

Depending on the destination and warehouse, orders are delivered by logistics partners such as DPD, DHL, USPS, FedEx, UPS, Omniva, PostNord and Posti.

Countries We Ship To

European Union

United Kingdom

United States

Shipping Costs

Shipping costs vary depending on:

• Product
• Delivery destination
• Fulfilment warehouse
• Package size and weight
• Shipping method

The exact shipping cost applicable to your order will be displayed on the relevant product page or at checkout before you complete your purchase.

Orders Containing Multiple Products

If you order products that are fulfilled from different suppliers or warehouses, your order may be shipped in multiple packages.

You may therefore receive separate tracking numbers and deliveries at different times.

Separate shipping charges may apply where applicable, and any applicable charges will be shown before you complete your purchase.

Tracking

Where tracking is available, your tracking information will be sent to the email address provided when placing your order.

Depending on the destination and fulfilment location, shipments may be handled by logistics providers such as DPD, DHL, UPS, FedEx, PostNord or other delivery partners.

Delivery Delays

Although we work to provide accurate delivery estimates, delays can occasionally occur.

Possible causes include:

• Carrier delays
• Customs processing
• Severe weather
• Public holidays
• High seasonal demand
• Incorrect or incomplete delivery information
• Other circumstances outside our reasonable control

If your order appears to be delayed, please check the tracking information first.

If you require assistance, contact us at:

support@rovelliq.co.uk

Please include your order number.

Customs, VAT and Import Charges

For orders shipped to the UK from outside the UK, applicable VAT, customs duties or other import charges may depend on the value, nature and origin of the goods and the applicable UK rules.

Where applicable, information about taxes or charges will be provided during checkout.

For UK shipments from the EU with a goods value above £135, import VAT and customs duties may apply depending on the circumstances of the shipment.

Large or Bulky Products

Large and bulky products may have different delivery arrangements and shipping charges.

Any applicable shipping information will be displayed on the relevant product or at checkout.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If you realise that your delivery address is incorrect, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been dispatched.

Contact

For questions regarding shipping or delivery:

Rovelliq
Email: support@rovelliq.co.uk