Privacy Policy
Last updated: 16 September 2026
Rovelliq respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we may collect, use and protect personal information when you visit our website or purchase products from us.
1. Information We May Collect
Depending on how you use our website, we may collect:
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order and purchase information
- Payment-related information
- Information you provide when contacting customer service
- IP address
- Device and browser information
- Website usage information
- Cookie and similar technology information
2. How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Arrange delivery
- Send order and shipping confirmations
- Process payments
- Handle returns, refunds and complaints
- Respond to customer service enquiries
- Prevent fraud and misuse
- Improve our website and services
- Analyse website usage
- Send marketing communications where permitted and where appropriate consent has been obtained
- Comply with legal, tax and accounting obligations
3. Payment Information
Payments are processed through the payment providers available at checkout.
We do not normally store complete payment card details ourselves.
Payment providers may process your information according to their own privacy policies and terms.
4. Fulfilment and Service Providers
To operate our business, we may share necessary information with trusted service providers involved in:
- Order fulfilment
- Warehousing
- Shipping and delivery
- Payment processing
- Customer support
- Website hosting and ecommerce technology
- Analytics
- Marketing
Only information necessary for the relevant service should be shared.
5. Cookies
Rovelliq may use cookies and similar technologies to:
- Operate essential website functions
- Remember preferences
- Maintain shopping cart functionality
- Analyse website traffic
- Improve website performance
- Measure marketing campaigns where permitted
Please see our Cookie Policy for further information.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law.
Certain transaction, tax and accounting information may need to be retained for statutory periods.
7. Your Rights
Depending on the circumstances and applicable UK data protection law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion where applicable
- The right to restrict certain processing
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to data portability in applicable circumstances
To exercise your rights, contact:
[YOUR EMAIL ADDRESS]
8. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
9. Third-Party Services
Our website may contain or use services provided by third parties, such as payment providers, fulfilment providers, analytics services, advertising platforms and other ecommerce tools.
These providers may process personal information in accordance with their own privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal requirements.
The latest version will always be available on this page.
11. Contact
If you have questions about this Privacy Policy or how your personal information is handled, contact:
Rovelliq
Email: support@rovelliq.co.uk]
Address: Hareidsvegen 145
Legal Registration Entity Hareide Invest
Company Organisation number: 929391438